Case Study — SaaS Platform
Nannzy — Caregiver & Childcare SaaS Platform
A full-stack SaaS platform connecting families with local caregivers for booking, subscription management, and payment processing.
Project Overview
Nannzy is a cloud-based SaaS platform designed to streamline childcare agency operations. It enables families to discover caregiver profiles, schedule care sessions, manage family subscriptions, and handle recurring billing.
Product & Business Objective
Provide a multi-tenant SaaS platform that simplifies caregiver scheduling, automates recurring payments, and provides administrative oversight for family care agencies.
Scope of Work
- Multi-tenant SaaS web application architecture for parents, caregivers, and admins.
- Caregiver background verification portal and credential management.
- Self-service family dashboard with schedule calendar and booking management.
- Automated Stripe subscription billing, tier management, and digital invoicing.
Main Features & Capabilities
Caregiver Portal
Profiles highlighting experience, verification status, and availability.
Self-Service Family Dashboard
Schedule calendar, booking requests, and status updates.
Automated SaaS Subscriptions
Recurring billing setup using Stripe for care plans, upgrades, and invoices.
Administrative Control Panel
Central agency portal monitoring bookings, verification approvals, and subscription activity.
Technical Approach & Architecture
Engineered as a full-stack SaaS web platform using Next.js App Router and PostgreSQL. Built multi-tenant data access control layers ensuring family and agency data remain securely isolated.
Implementation Challenges
Designing an intuitive multi-user SaaS workflow that satisfies both parents booking care and agency administrators managing caregiver compliance.
Actual Deliverables
- Multi-Tenant SaaS Web Application
- Admin & Agency Control Panel
- Automated Stripe Subscription Billing
- Notification & Messaging System
Related LighTecHouse Services
What comes next
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